These Terms & Conditions ("Terms") apply to your use of the MotorNation USA website and services provided by MotorNation LLC, doing business as MotorNation USA ("MotorNation," "we," "our," or "us"). By using our website, booking a service, or communicating with us, you agree to these Terms.
Services
MotorNation USA provides mobile oil changes, vehicle maintenance, inspections, diagnostic scans, and related automotive services in Aurora, Denver, and surrounding Denver Metro areas. Service availability, timing, pricing, and coverage areas may change at any time.
Appointments
When you book an appointment, you agree to provide accurate contact, vehicle, location, and service information. You are responsible for making sure the vehicle is accessible at the scheduled time and location. We may contact you to confirm details, reschedule, or cancel an appointment if needed.
Pricing and Payment
Displayed prices are estimates for standard packages and may vary based on vehicle requirements, oil capacity, parts, add-ons, condition, location, or other service needs. Payment is due when service is completed unless otherwise agreed in writing.
Cancellations and Rescheduling
If you need to cancel or reschedule, please contact us as soon as possible. We may reschedule appointments because of weather, unsafe work conditions, incorrect service information, parts availability, traffic, or other operational needs.
SMS/Text Message Terms
By opting in to SMS alerts from MotorNation USA, you agree to receive booking confirmations, appointment reminders, service updates, customer support messages, and operational booking alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help or contact us at a.khattab@motornationusa.com or (720) 317-8949.
Consent to receive text messages is not a condition of purchase. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.
Customer Responsibilities
You agree to provide a safe, legal, and accessible service location. You are responsible for confirming that we may perform service at the location provided, including apartment complexes, workplaces, parking lots, or shared property.
Website Use
You agree not to misuse the website, interfere with its operation, submit false information, attempt unauthorized access, or use the site for unlawful purposes.
No Guarantee of Results
We work to provide professional and reliable service, but vehicle conditions vary. Diagnostic scans, inspections, and maintenance services do not guarantee that all current or future vehicle issues will be identified or prevented.
Limitation of Liability
To the fullest extent allowed by law, MotorNation USA is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for a service issue is limited to the amount paid for the service giving rise to the claim.
Privacy
Your use of our website and services is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a new "Last updated" date. Continued use of our website or services means you accept the updated Terms.
Contact Us
Questions about these Terms can be sent to MotorNation USA:
- Email: a.khattab@motornationusa.com
- Phone: (720) 317-8949
- Address: 1474 S Evanston St, Aurora, CO 80012
- Website: https://motornationusa.com